At Virtual Souls, we strive to deliver the highest quality services to our customers. Your satisfaction is our top priority. However, if you find that the service provided was not up to the mark or did not meet your expectations, we offer a refund policy to ensure your peace of mind.

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Refund Eligibility:

Refund requests must be made within 7 days after the delivery of the service.
The service provided must be significantly below the expected quality or not as described.

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Refund Process:

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1. Initiating a Refund:

To initiate a refund, please contact our customer support team at [support email] with your order details and a description of the issue you encountered.
Our team will review your request and may ask for additional information or clarification if needed.

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2. Review and Approval:

Once your request is received, our quality assurance team will review the service provided.
If the service is found to be significantly below the expected standard, your refund will be approved.

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3. Refund Issuance:

Approved refunds will be processed within 7 business days.
Refunds will be issued using the same method of payment used for the original transaction.

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Important Notes:

This refund policy applies only to services provided directly by Virtual Souls.

If you have any questions or need further assistance, please feel free to contact our customer support team.

Contact Information:

Email: contact@virtualsouls.io
Phone: +91 9633921717

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Thank you for choosing Virtual Souls. Your satisfaction is important to us, and we are committed to providing you with the best possible service.